How can I set up a public WiFi hotspot?

A hotspot is any location in your office or store where people can access your internet. To create a public hotspot for your customers, you should:

  • Set up a guest network — We’ve mentioned the benefits of having a separate guest network in the previous point. Make sure that the password is secure, enable WPA/WPA2 encryption (for an extra layer of security), and turn off your private network’s SSID (so customers won’t see it).
  • Set up a captive portal — A captive portal will prompt customers to enter their email addresses/phone numbers, pay a fee, accept the terms and conditions, and/or provide your password so they can have WiFi access. This will let you limit your liability in case customers conduct any illicit activities, limit the amount of bandwidth people can use, and provide more data security. You can create this in your access point’s setup menu.
  • Provide passwords — Some establishments allow for free WiFi service access, while others don’t. This is ultimately a business decision. You can let anyone access your guest network or limit it to paying customers.

Adding a hotspot gateway can be done via hardware or a router with special firmware. You can either purchase the hardware yourself or sign up with an ISP with the additional hardware and support that you’ll need.

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"The guys that came to install the cables and data cabinet were absolutely brilliant. Little Moreton Hall is not an easy building, and they were very understanding of the constraints of what we can and can't do. They went out of their way to find service routes that were already in existence to avoid unnecessary drilling (even finding out the age of different sections of timber from our handyman to make sure they were not disturbing anything original), and worked with my team to ensure they weren't impacting on our operation as the site was open to the public and they had to work in kitchen areas and front of house spaces. They also came in at 6am one morning to ensure they would be done working in an area in time for opening so as not to cause any disruption. On top of this, they were polite. pleasant and friendly. I would welcome them back anytime."

Rachel Thomas, General Manager, National Trust - Cheshire & Wirral Portfolio

 

Rachel Thomas, General Manager, National Trust - Cheshire & Wirral Portfolio

TV Net
2018-08-21T15:31:26+01:00

Rachel Thomas, General Manager, National Trust - Cheshire & Wirral Portfolio

"The guys that came to install the cables and data cabinet were absolutely brilliant. Little Moreton Hall is not an easy building, and they were very understanding of the constraints of what we can and can't do. They went out of their way to find service routes that were already in existence to avoid unnecessary drilling (even finding out the age of different sections of timber from our handyman to make sure they were not disturbing anything original), and worked with my team to ensure they weren't impacting on our operation as the site was open to the public and they had to work in kitchen areas and front of house spaces. They also came in at 6am one morning to ensure they would be done working in an area in time for opening so as not to cause any disruption. On top of this, they were polite. pleasant and friendly. I would welcome them back anytime." Rachel Thomas, General Manager, National Trust - Cheshire & Wirral Portfolio  
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