Network Fault Finding
& Repairs
When your network goes down, productivity stops. At TVNET, we specialise in diagnosing and fixing faults quickly and efficiently — getting your systems back online with minimal disruption.
Root Cause.
Not Just Symptoms.
Our engineers combine deep networking expertise with advanced diagnostic tools to identify the root cause of performance issues — not just mask the symptoms with a temporary fix.
We cover any issues you experience with fibre (single and multimode), copper, Wi-Fi, TV systems, CCTV, door entry, and anything else on your network.
- Fibre — single-mode and multimode
- Copper cabling, patching, and terminations
- Wi-Fi — interference, roaming, and coverage
- TV systems, CCTV, and door entry
- Data centres and FTTP
Full-Range Fault Investigation & Repair
We investigate and repair a complete range of wired and wireless network faults, from a single dropped port to complex infrastructure issues across multiple sites.
Connectivity Issues
Dropped connections, intermittent outages, and slow network performance — diagnosed and resolved at the root cause.
Cable & Infrastructure
Damaged data cabling, faulty terminations, and patching errors across both copper and fibre systems.
Wi-Fi Issues
Interference, roaming problems, dead zones, and signal coverage analysed with Ekahau professional Wi-Fi tools.
From Fault to Fixed
A structured process that finds the real cause, fixes it properly, and gives you the documentation to prevent it recurring.
We use advanced network monitoring, cable testers, and Wi-Fi analysis tools to identify exactly where and why faults occur — pinpointing the root cause, not just the symptoms.
Once identified, we fix or replace faulty components — whether that's re-terminating a fibre joint, replacing a damaged cable run, or reconfiguring a wireless access point.
All fixes are validated through end-to-end testing to confirm that performance meets specification. We don't leave site until the network is performing as it should.
We provide clear documentation of the issue, what was done to resolve it, and practical recommendations to prevent recurrence going forward.
The Specialists
Others Call
Experienced field engineers, advanced tooling, and a transparent approach to pricing and communication — available across the UK at short notice.
Copper & Fibre Specialists
Experienced field engineers with deep expertise across both copper and fibre network infrastructure.
Certified Wireless Professionals
Wi-Fi analysis and fault-finding using Ekahau and Fluke Networks tools — industry-standard, professional-grade diagnostics.
Rapid On-Site Response
We aim to be on site within 24 hours across the UK — often the same day for South West customers.
Clear Communication & Pricing
Transparent pricing with no hidden costs. Clear reports provided after every visit so you know exactly what was done and why.
Any Scale, Any System
From a single data port fault to full data centre diagnostics, FTTP, CCTV, and door entry — we cover it all.
Network Down?
Let's Fix It.
Whether it's a single dropped port or a site-wide outage, our engineers are ready to respond. Get in touch now and we'll get you back online as quickly as possible.
All enquiries responded to within 1 business day. Rapid response available UK-wide.
Accreditations
Contact Details
TVNET Limited
21 Station Road Workshops, Station Rd, Bristol, BS15 4PJ
T 0117 970 8181
E webenquiries@tvnet-ltd.co.uk
